Privacy Policy
Last Updated: September 29, 2026
1. Introduction
This Privacy Policy explains how Zahra Lash ("we", "us", or "our") collects, uses, stores, and protects personal information of customers and visitors in connection with our beauty and lash services and our website www.zahralash.com (the "Website"). This Policy applies to information collected in person at our studio and online, including through our Website, contact forms, booking tools, and Meta (Facebook/Instagram) lead forms.
2. Information We Collect
We may collect the following types of personal information when you interact with us, book an appointment, or submit an inquiry:
• Full name
• Phone number
• Email address
• Appointment details and service preferences (such as type of lash service, preferred dates and times, and any notes you choose to provide)
• Information you provide in contact forms or booking forms on our Website
• Information you submit through Meta (Facebook/Instagram) lead forms when you request information or services from us
• Any additional information you voluntarily provide when communicating with us
3. How We Collect Information
We collect personal information in the following ways:
• Directly from you when you contact us, book an appointment, or use our services.
• Through forms on our Website, including contact forms and booking forms.
• Through Meta (Facebook/Instagram) lead forms when you submit your details in response to our ads or promotions.
• Through our booking and scheduling tools when you select services, dates, and times.
We do not collect more information than is reasonably necessary to respond to your inquiry, manage your appointment, or provide our services.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
• To respond to your inquiries and requests.
• To manage and confirm your appointments and bookings.
• To provide and personalize our beauty and lash services.
• To communicate with you about your appointments, changes, reminders, and follow-ups.
• To send you information related to our services, offers, or updates, where permitted by applicable law.
• To improve our services, customer experience, and Website.
• To comply with legal obligations and respond to lawful requests from authorities, where required.
5. Information from Meta (Facebook/Instagram) Lead Forms
When you submit your details through Meta (Facebook/Instagram) lead forms in response to our ads or promotions, Meta may share the information you provide (such as your name, phone number, email address, and service interest) with Zahra Lash so that we can contact you regarding your inquiry or requested services. We use this information only to follow up on your request, provide information about our services, and manage any related appointments or communications.
We do not sell or rent personal information collected through Meta lead forms or any other channel to third parties.